AI Built For Credit Unions
Turn your core, CRM, payments, and CCaaS into one AI that delivers 24/7 self-service, and automates end-to-end workflows.
app.freyavoice.ai
AI Built For Credit Unions
Turn your core, CRM, payments, and CCaaS into one AI that delivers 24/7 self-service, and automates end-to-end workflows.
app.freyavoice.ai
AI Built For Credit Unions
Turn your core, CRM, payments, and CCaaS into one AI that delivers 24/7 self-service, and automates end-to-end workflows.
app.freyavoice.ai
Features
Features
Features
Everything you need for your contact center
Built to turn conversations into resolutions.
Your systems, streaming into answers
Ingest data from your core stack and map it to a secure, searchable graph so every interaction is informed and every workflow is automatable.
100+ connectors: core banking, CRM, payments, ticketing, knowledge bases, CCaaS/UC, and more.
Your systems, streaming into answers
Ingest data from your core stack and map it to a secure, searchable graph so every interaction is informed and every workflow is automatable.
100+ connectors: core banking, CRM, payments, ticketing, knowledge bases, CCaaS/UC, and more.
Your systems, streaming into answers
Ingest data from your core stack and map it to a secure, searchable graph so every interaction is informed and every workflow is automatable.
100+ connectors: core banking, CRM, payments, ticketing, knowledge bases, CCaaS/UC, and more.
Self-Service on Every Channel
Web, chat, and voice with end-to-end authentication. Conversations follow the member.
100+ collaboration tools
Self-Service on Every Channel
Web, chat, and voice with end-to-end authentication. Conversations follow the member.
100+ collaboration tools
Self-Service on Every Channel
Web, chat, and voice with end-to-end authentication. Conversations follow the member.
100+ collaboration tools
Freya Co-Pilot for Teams
Real-time answers, drafted responses, and automated wrap-up so agents stay focused.
100+ automation workflows
Freya Co-Pilot for Teams
Real-time answers, drafted responses, and automated wrap-up so agents stay focused.
100+ automation workflows
Freya Co-Pilot for Teams
Real-time answers, drafted responses, and automated wrap-up so agents stay focused.
100+ automation workflows
Trust, Security & Controls
Encryption, RBAC, audit logs, and compliance-ready controls.
Multi-signal auth and anomaly detection help stop fraud.
Trust, Security & Controls
Encryption, RBAC, audit logs, and compliance-ready controls.
Multi-signal auth and anomaly detection help stop fraud.
Trust, Security & Controls
Encryption, RBAC, audit logs, and compliance-ready controls.
Multi-signal auth and anomaly detection help stop fraud.
Use Cases
Use Cases
Use Cases
Replace your IVR with an AI Voice Agent
Resolve tasks in seconds, securely, naturally, and always on.
Credit Union Experience Accelerator
Automate voice and chat to speed workflows and reach instant resolutions.
End-to-end automation across IVR/IVA and chat
End-to-end automation across IVR/IVA and chat
End-to-end automation across IVR/IVA and chat
Consistent, high-quality experiences on every channel
Consistent, high-quality experiences on every channel
Consistent, high-quality experiences on every channel
BPO/BPM Performance Accelerator
Automate and optimize to cut AHT by 30%+ and lower costs.
Connected systems surface the right data instantly
Connected systems surface the right data instantly
Connected systems surface the right data instantly
Co-Pilot suggests next-best actions for faster handling
Co-Pilot suggests next-best actions for faster handling
Co-Pilot suggests next-best actions for faster handling
Banking Experience Accelerator
Do more without adding seats.
Automate routine intents and handle peak volume
Automate routine intents and handle peak volume
Automate routine intents and handle peak volume
Workflow automation across IVR/IVA and chatbots
Workflow automation across IVR/IVA and chatbots
Workflow automation across IVR/IVA and chatbots
Smarter self-service deflects repeat tasks
Smarter self-service deflects repeat tasks
Smarter self-service deflects repeat tasks
